If I could give them a minus 5 stars I would. when family came from Denmark, the original car they got from budget at the airport said "oil change required" on day two. We called budget, and they said all they could do was trade for a different car. Came to THIS place and were given a car with stains, multiple dings and scratches, and dings in the windshield. Then the cracks grew!!! The man was rude and dismissive and did not care at all.Had to take it to SeaTac to trade it in for a different car. Never Budget, never again
We certainly had a pleasant rental experience at this facility. The employees were top notch and were quick to answer any questions we had. I reserved and prepaid for the car rental online for a very reasonable price for the week and it was ready when we arrived. There were 3 employees at the counter to help this busy business when we arrived and two when we returned the car. The car we rented was almost new with almost 7,500 miles on it and it performed beautifully for the 2,700 miles that we drove it. I am very pleased and would recommend this clean facility in Everett to anyone. I definitely will choose to go here when I rent a vehicle again.
My experience with the Budget Rental Car in Everett was very positive. Keanu at the Everett Washington store was very professional and helpful!
Our experience with Budget was a nightmare! The car we received was filthy both inside & out, but that was only the beginning of our troubles. We returned our car with a full tank of gas, but upon checking my bank statement I saw that Budget charged us a huge amount for a gas fill-up when the tank was full!! When I brought it to their attention I was treated rudely, unfairly, & with absolutely NO respect. I am STILL trying to get them to refund me the amount for gas. I have provided proof of purchase & everything else they have asked for. For some reason they seem to think I'm trying to scam them out of a tank of gas. Ridiculous! They will lose far more business from us & others than refunding us the amount for a stupid tank of gas. I'm embarrassed for them!!!! I would give them a minus 100 stars if I could!
After being on hold for 10 minutes I was kicked over to an automated system that was unhelpful. When I called back the customer service rep put me back on hold without listening to me. So I called back again and when he asked me to go on hold I said, "No." He responded with, "Well I'm with a customer," and put me back on hold. I called again and it went straight to hold. I called back again and it sent me to their corporate line.
It was quite possibly the single worst customer service call I have ever been on.
Budget Car Rental is a US Car Rental based in Everett, Washington. Budget Car Rental is located at 12415 WA-99, Everett, WA 98204, USA.
Please contact with Budget Car Rental using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Budget Car Rental opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.