Great experience. The nurses really took the time to answer patient and family questions. The doctors always included the nurses during the rounding. Everyone was very much in the loop with care. From the info station to the cafeteria to the units. Each staff was pleasant and helpful. I always found a friendly staff that helped me find my way when I got lost on the hospital too... since there are so many floor seats to each building!
My night from hell!
We arrived at Providence ER at 8:15 by car. The excruciating pain in my back caused by a kidney stone had started 45 minutes earlier. By the time I was called back to triage, my blood pressure was up to 203/88. The triage nurse had to take it twice with different cuffs because she didn't believe it. I informed her I had a history of high blood pressure and heart arrhythmias. And with all that, we sat in the ER waiting room for 4 hours, with no pain medication, nausea medication or even something to lower my dangerously high blood pressure. Those of you who've had a kidney stone, and have experienced the acute phase where the stone blocks the ureter causing the kidney to swell up like a balloon, know what I'm talking about. The worst pain imaginable. But the ER was full, all 70 beds, or so they say. So we sat for four long, horrific hours with no relief from the unimaginable, unrelenting pain, constant vomiting and palpitations.
Fair medical services unless you have been drinking or they think your a drug seeker. Facility is not as clean as one would think.room food horrible and cafeteria over priced. Staff seems to call on Ubereats for best deals, selection and # 1 options.
Finally, my boyfriend went to complain vehemently to the staff and was told, "we know kidney stones are painful, but they're not life-threatening. We don't know when we can get her back." Not once in that four hours did anyone come and check on me to see how I was doing, or if there was anything they could do to help, or at least give us some kind of update as to how much longer it might be, so we could make an informed decision as to whether to stay or go elsewhere. No, the nurses and staff at the station were on their cellphones and chatting it up with one another, while the 50+ people in the waiting room were suffering in various degrees.
Terrible hospital even emergency room you have to wait for hours. We were brought from one room to another for over 8 hours and we were only able to see a doctor once for a few min after being shuffled in the EMERGENCY ROOM. Don't go here there are many other hospital that are much better and can actually coordinate people. Doctors and staff are unhelpful we have to end up going somewhere else in the long run to get the actual help we needed.
Good Corporate Medicine. Individual Doctors are great not all. It is what it is a business making money on illness. They do a decent job of keeping folks alive but don't expect compassion.
Is this what our healthcare system has come to? I've seen better, more compassionate triage in third world countries! So we left and went to another ER 30 minutes away. I was taken to a room almost immediately. One thing I know for sure, I will NEVER return to Providence Everett again for any reason, and I will be contacting an attorney to see if there is any recourse for their negligent, thoughtless and sloppy hospital administration.
Providence Hospital is a US Hospital based in Everett, Washington. Providence Hospital is located at 1700 13th St, Everett, WA 98201, USA.
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