I was calling around to check prices on replacing ball joints. John said to stop by. He went under my Durango and said they were not bad. He injected them and after awhile the noise stopped. No Charge. Three other shops were willing to replace them. I would trust Carson Repair and recommend them. Thanks Carson Cars Auto Repair
Really appreciate the direct and honest approach these guys take. I don't get charged for work I don't need done and they are thorough on top of that.
I have been so pleased with the service provided at Carson Cars Auto Repair. I have been in on three separate occasions now, and each time, Jon and his team have gone above and beyond to make sure repairs are done efficiently and completely, and at very reasonable cost. Jessica set me up with a loaner car when repairs would have left me with no transportation for work. One of the technicians rode with me before I left my car so that I could be sure he was hearing the same noise I was concerned about, and he explained in detail what he thought the issue was. The owner, Mike, then took my car out for a test drive after the repairs were done to be sure there were no other concerns. This is a top-notch facility, and they have earned a long-term customer!
I had car problems on the 16th of july and i called them to make an appointment and they told me to bring my car in on the 29th! Plus the guys that work in the office are rude they will treat you like you vehicle is not important to them. The mechanics are good though. Its just the timing and customer service that sucks!
Terrible technitions. Do NOT take your vehicle to these people. 4 times they had my truck for the SAME problem. And it Always had the same issue no more than 2 days later. They made me late for work on days it would not start. And this morning late for court. They do not care about a loaner car like their website says. I was only able to use a loaner twice out of the 4 times they had my truck which they had for days at a time. Leaving me to figure it out on my own. This shop is a hack shop. I found parts not fully installed as well as a mess of garbage under the hood that they left, and parts not bolted back down. DO NOT BRING ANY VEHICLE HERE
Carson Cars Auto Repair is a US Car Repair based in Everett, Washington. Carson Cars Auto Repair is located at 13224 WA-99, Everett, WA 98204, USA.
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